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Technical Writing

With over four years of specialized technical writing experience at leading biotech companies including Genentech, I excel at creating clear, user-focused documentation that drives results. My approach combines strategic thinking with practical application—I've streamlined writing processes using AI/ML tools to reduce timelines by 80%, designed information architecture for five unique software platforms, and produced an average of 35 user guides annually while expanding template databases by 250%.

Beyond documentation, I bring a comprehensive skill set that includes usability testing (reducing website scrolling by 50%), graphic design for internal communications (boosting engagement by 46%), and project management expertise that helped me achieve editorial KPIs 60% faster than expected.

Whether you need user guides, troubleshooting documentation, website content, or support materials for complex software, I deliver technical content that not only meets deadlines but enhances user experience and drives measurable business outcomes.

Below, you'll find several samples of my technical writing work. 

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